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FAQ

Frequently Asked Questions

Everything you need to know about working with CryptoMatrix Intelligence.

What we investigate
What types of cryptocurrency crimes do you investigate?

Exchange hacks and theft, investment fraud and rug pulls, pig butchering and romance scams, ransomware payment tracing, money laundering and chain-hopping schemes, darknet marketplace transactions, and sanctions exposure.

Which blockchains do you support?

Bitcoin, Ethereum, Tron, BNB Chain, Solana, Polygon, Avalanche, and other EVM-compatible chains, plus limited privacy coin attribution.

Can you help recover stolen cryptocurrency?

We trace stolen assets to identify where they went and who controls the receiving wallets, intelligence that supports legal freezes, law enforcement seizures, and civil recovery. We do not directly recover funds ourselves.

What is pig butchering and can you investigate it?

A long-term fraud where victims are cultivated through fake relationships before being convinced to invest in fraudulent platforms. We trace the blockchain footprint and map fund flows to exchanges.

Do you investigate ransomware payments?

Yes. We trace payments from transfer through intermediate wallets, identify obfuscation techniques, and attribute destination wallets. Reports are suitable for law enforcement, insurers, and regulators.

Our process
How does a typical engagement begin?

A confidential consultation, no commitment required. We assess scope, advise what's achievable, and provide a proposal. An engagement letter and NDA are signed before analysis begins.

How long does an investigation take?

A focused tracing engagement typically takes 5 to 10 business days. Complex multi-chain investigations may take 3 to 6 weeks.

What does a final report include?

Executive summary, full methodology, visual transaction flow diagram, entity attribution, risk/sanctions flags, key findings, and a raw evidence appendix.

Is my information kept confidential?

Yes. All engagements operate under NDA by default; we never disclose client matters or discuss active investigations.

What if I only have partial information about a transaction?

That's common. A transaction hash, suspected wallet address, or rough date/amount is often enough to begin. We assess feasibility during intake.

Working with us
Who are your typical clients?

Individual fraud victims, attorneys and law firms, businesses hit by ransomware or BEC fraud, exchanges and VASPs, financial institutions, and compliance officers.

Do you work on international cases?

Yes, across all jurisdictions, producing reports suitable for cross-border legal proceedings and multi-jurisdictional law enforcement referrals.

Can you work directly with law enforcement on my behalf?

Yes. We prepare intelligence packages formatted for law enforcement submission and brief investigators directly.

Do I need to pay before the consultation?

No upfront payment for the initial consultation review. We explain what we can do and provide a proposal before you commit to anything.

Still have questions?

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