Privacy Policy

Overview

This Privacy Policy explains how CryptoMatrix Intelligence ("CryptoMatrix," "we," "us") collects, uses, and protects information from visitors to this website and from individuals and organizations who engage us for investigative or forensic services. It applies to cryptomatrixintelligence.com and does not apply to third-party sites we may link to.

Information we collect

We collect information in a few distinct ways:

• Contact and consultation information you provide directly, such as your name, email address, phone number, and the details of your inquiry through our Consultation Request or General Inquiries forms.
• Case and engagement information you or your counsel provide once a formal engagement begins, which may include wallet addresses, transaction identifiers, correspondence, and other materials relevant to an investigation.
• Automatically collected information, such as IP address, browser type, device information, and pages visited, collected through standard web server logs and cookies as described in our Cookie Policy.

How we use information

We use the information we collect to respond to inquiries, scope and deliver investigative engagements, maintain the security and functionality of this website, and comply with legal or regulatory obligations. Information submitted through the general contact forms is used solely to evaluate and respond to that inquiry.

Confidentiality of investigative engagements

Case-related information is treated as confidential from the moment it is shared with us, whether or not a formal engagement letter has yet been signed. Access to case materials is limited to the personnel directly working an engagement, and we do not discuss the existence or details of any matter with third parties without authorization, except where disclosure is required by law or court order.

How we share information

We do not sell or rent personal information. We may share information with:

• Law enforcement, regulators, or courts, where you have authorized it or where we are legally compelled to do so;
• Service providers who support our operations (for example, form-processing and email infrastructure) under confidentiality obligations consistent with this policy;
• Legal counsel or co-counsel you have identified as part of an engagement.

Data security

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information involved, including access controls, encryption in transit, and forensic chain-of-custody handling for case evidence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain case-related information for as long as necessary to complete an engagement and to satisfy legal, regulatory, or evidentiary retention requirements that may follow it. General inquiry information that does not lead to an engagement is retained only as long as needed to respond to the inquiry.

Your rights

Depending on your location, you may have the right to request access to, correction of, or deletion of personal information we hold about you, subject to our legal and evidentiary retention obligations. To make a request, contact us using the details below.

Children's privacy

This website and our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Third-party links

Our Insights page and other content may link to external resources, including government and law-enforcement websites. We are not responsible for the privacy practices of third-party sites.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be reflected on this page.

Contact us

Questions about this Privacy Policy can be directed to us through our General Inquiries form.